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Offers and Solutions
Technology Leadership
Business Leadership

Offers and solutions

Offers and solutions are tailored to meet client-specific needs, offer ultimate flexibility to achieve business outcomes, and reduce administrative overheads with cost certainty and quarterly billing.

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Digital Leadership
Digital Value Streams
Digital Solutions

Let's Get Started

$0.00/Hour

Up to 4 hours
Personalised Expert Advice: Receive tailored recommendations based on your specific needs.
Strategic Planning Session: Discuss your goals and objectives in detail to develop a customised plan of action.
No Obligation: Explore our services risk-free with no commitment required.
Limited Time Offer: Act now to schedule your complimentary consultation before availability fills up.

$130/Hour

Charged per hour
Flexible Billing: Pay only for the hours and resources utilised on your project, ensuring cost efficiency.
Transparent Pricing: Clear breakdown of costs for materials and labor, providing full visibility into expenses.
Agile Development: Adapt the scope and features of your project as it progresses to meet evolving requirements.
Ongoing Support: Continued assistance and maintenance available post-project completion for seamless operation.

$10,400/Sprint

Two-week sprints
Predictable Budgeting: Know the total cost upfront, eliminating surprises and budget overruns.
Defined Scope: Clear timeline and deliverables outlined for a focused and efficient project execution.
Risk Mitigation: Minimise project uncertainties with a predetermined scope and fixed pricing structure.
Accelerated Delivery: Expedited development process to meet strict deadlines and launch targets.

Digital Leadership

$10,400/Sprint

Ensure the organisation's technology systems are running smoothly and efficiently, and that they are able to support the organisation's operations and goals.
Two-week sprint.
$130 per hour NZD ($) for contract roles.

$10,400/Sprint

Develop and implement long-term technology strategies and vision for the organisation.
Two-week sprint.
$130 per hour NZD ($) for contract roles.

$10,400/Sprint

Lead rapid development and commercialisation of ideas, products or services.
Two-week sprint.
$130 per hour NZD ($) for contract roles.

$10,400/Sprint

Lead research and development efforts to create new products, services, and technologies.
Two-week sprint.
$130 per hour NZD ($) for contract roles.

$10,400/Sprint

Lead development and implementation of digital projects, such as websites, mobile apps, and software.
Two-week sprint.
$130 per hour NZD ($) for contract roles.

$10,400/Sprint

Lead management and sustainability of digital products, services and technology. Ensure the organisation's technology systems are running smoothly and efficiently
Two-week sprint.
$130 per hour NZD ($) for contract roles.

Operational
Development
Enablement
Transformation

Operational Value Streams

The operational value chains for a business can vary depending on the type of industry, products or services being offered, and the scale of operations.

By establishing these operational value chains, you can ensure that you are able to deliver high-quality products and services to your customers, manage resources efficiently, and achieve business goals.

Here are some common operational value chains:

Business

$60,000/Increment (PI)

This value stream includes activities related to attracting and acquiring new customers through marketing and advertising campaigns, search engine optimization (SEO), social media, and other channels.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves designing, developing, and launching digital products or services, such as software applications or online platforms.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to generating revenue, such as pricing strategies, sales processes, and payment processing.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves building and maintaining relationships with your customers through ongoing engagement and support, including customer service, technical support, and user community management.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to sourcing and managing the resources and inputs needed to create and deliver products or services, such as hardware components, raw materials, or cloud computing resources.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves managing the day-to-day operations of the business, including website maintenance, data management, and software updates.
8 – 12 weeks long.

Shared & Corporate

$60,000/Increment (PI)

This value stream includes activities related to managing the financial resources and investments of the business, such as budgeting, financial analysis, and investment management.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves managing the people and talent within the organization, including hiring, training, and performance management.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to collecting, analyzing, and utilizing data to inform business decisions and drive growth, including data analysis, reporting, and experimentation.
8 – 12 weeks long.

Development Value Streams

The development value streams for a business can vary depending on the type of industry, products or services being offered, and the scale of operations.

By establishing these development value streams, you can create high-quality software products that meet your customer needs, comply with regulations, and drive business growth.

Here are some common development value streams:

$60,000/Increment (PI)

This value stream includes activities related to identifying new product opportunities, prioritizing product features, and managing the product roadmap.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to coding and developing software products, including front-end and back-end development, database design, and testing.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves testing software products to ensure that they meet the desired level of quality and functionality, including automated testing, manual testing, and user acceptance testing (UAT).
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves managing the release of software products, including deploying them to production environments, setting up hosting and cloud infrastructure, and creating release notes and documentation.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to integrating development and operations teams to ensure efficient software delivery and deployment.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves collecting, analyzing, and utilizing data to inform product development decisions and drive growth, including data analysis, reporting, and experimentation.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves ensuring that the software products and systems are secure and comply with relevant laws and regulations.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream includes activities related to designing the user interface (UI) and user experience (UX) of software products, as well as creating wireframes, prototypes, and mockups.
8 – 12 weeks long.

Business Enablement Value Streams

Business enablement is the value stream that focuses on supporting the organization’s overall business objectives through the use of technology. Its purpose is to ensure that the business has the necessary technology and infrastructure to achieve its goals and objectives.

The business enablement value stream is critical for ensuring that the organization has the necessary technology and infrastructure to achieve its goals and objectives. By focusing on technology strategy, architecture and standards, IT operations, IT service management, and user enablement, this value stream helps to ensure that technology investments align with the organization’s overall business objectives and enable the organization to achieve its goals.

$60,000/Increment (PI)

This function is responsible for defining the technology strategy that supports the organization's overall business objectives. It includes the development of IT policies, standards, and procedures to ensure that technology investments align with the organization's goals.
8 – 12 weeks long.

$60,000/Increment (PI)

This function defines the overall technology architecture and sets standards for technology usage within the organization. It ensures that technology investments are consistent with the organization's overall architecture and standards.
8 – 12 weeks long.

$60,000/Increment (PI)

This function is responsible for managing the day-to-day operations of the technology infrastructure. It includes activities such as network management, data center operations, and service desk support.
8 – 12 weeks long.

$60,000/Increment (PI)

This function is responsible for managing the delivery of IT services to the organization. It includes functions such as service desk support, incident management, and problem management.
8 – 12 weeks long.

$60,000/Increment (PI)

This function is responsible for ensuring that users are able to effectively use the technology provided by the organization. It includes activities such as user training and support, as well as the development of user-friendly interfaces and tools.
8 – 12 weeks long.

Business Transformation Value Streams

Business transformation is a complex process that involves significant changes to an organization’s strategy, processes, technology, and culture.

By establishing these value streams for business transformation, you can ensure that you are able to adapt to changing market conditions, remain competitive, and achieve your business goals. It is important to note that these value streams are interrelated and often require collaboration and coordination across different departments and teams within the business.

Here are some key value streams for business transformation:

$60,000/Increment (PI)

This value stream involves the development and refinement of the organization's strategy, including identifying new business opportunities, setting goals and objectives, and determining the resources required to achieve them.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves identifying and analyzing the organization's existing business processes, identifying areas for improvement, and developing and implementing new processes to increase efficiency, reduce costs, and improve customer satisfaction.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves the identification, development, and implementation of new technologies and systems that support the organization's business strategy and processes, such as automation, data analytics, and cloud computing.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves managing the human aspect of business transformation, including communication, training, and support for employees as they adapt to new processes, technologies, and cultural changes.
8 – 12 weeks long.

$60,000/Increment (PI)

This value stream involves developing and implementing systems for measuring and tracking the organization's progress toward its goals and objectives, and making adjustments as necessary to ensure continued success.
8 – 12 weeks long.

Experience
CRM & Digital
Automation
Analytics
Integration

Human Experiences

$65,000/Increment (PI)

These are experiences that fully engage the senses and create a feeling of presence in a virtual or artificially created environment. Examples of immersive experiences include virtual reality (VR) and augmented reality (AR) applications.
8 – 12 weeks long.
$145 per hour NZD ($) for contract roles.

$65,000/Increment (PI)

These are experiences that are delivered through digital technologies such as websites, mobile apps, and social media. They can range from simple text-based interactions to highly interactive and immersive experiences.
8 – 12 weeks long.
$145 per hour NZD ($) for contract roles.

$65,000/Increment (PI)

These are experiences that take place in the physical world and are not mediated by digital technologies. Examples of physical experiences include in-store shopping, live events, and outdoor activities.
8 – 12 weeks long.
$145 per hour NZD ($) for contract roles.

Content & Experience

$60,000/Increment (PI)

Delivering optimized mobile experiences through mobile-responsive design and mobile apps.
8 – 12 weeks long.

$60,000/Increment (PI)

Managing and delivering website content and improving the user experience on your website.
8 – 12 weeks long.

$60,000/Increment (PI)

Managing and delivering data and content for IoT Devices and APIs to connect people, things and applications behind the scenes.
8 – 12 weeks long.

$60,000/Increment (PI)

Personalising customer interactions and improving the overall customer experience across all touchpoints.
8 – 12 weeks long.

$60,000/Increment (PI)

Personalising employee interactions and improving the overall employee experience across all touchpoints.
8 – 12 weeks long.

$60,000/Increment (PI)

Personalising partnership interactions and improving the overall partner experience across all touchpoints.
8 – 12 weeks long.

$60,000/Increment (PI)

Managing and optimizing your social media presence and interactions with customers.
8 – 12 weeks long.

$60,000/Increment (PI)

Automating and optimizing marketing campaigns, such as email marketing and lead generation.
8 – 12 weeks long.

$60,000/Increment (PI)

Managing product information and delivering a seamless online shopping experience.
8 – 12 weeks long.

$60,000/Increment (PI)

Managing and delivering event content and improving the overall event experience for attendees.
8 – 12 weeks long.

Customer Relationship Management

$60,000/Increment (PI)

Create and execute targeted marketing campaigns, and track their effectiveness.
8 – 12 weeks long.

$60,000/Increment (PI)

Manage and analyse customer interactions and data throughout the customer lifecycle.
8 – 12 weeks long.

$60,000/Increment (PI)

Improve relationships with customers, assisting in customer retention and driving sales growth.
8 – 12 weeks long.

$60,000/Increment (PI)

Track sales leads and opportunities, as well as forecasting and reporting on sales activity to grow revenue, sales and profitability.
8 – 12 weeks long.

$60,000/Increment (PI)

Manage customer service and support requests, and tracking resolution.
8 – 12 weeks long.

$60,000/Increment (PI)

Improve operational efficiencies, streamline and automate operations and goals.
8 – 12 weeks long.

$65,000/Increment (PI)

Respond quickly and effectively to business and market changes.
8 – 12 weeks long.

$65,000/Increment (PI)

Integrate third-party tools like email marketing and telephony, also data migration and customised fields or integrations with other tools/systems.
8 – 12 weeks long.

$60,000/Increment (PI)

Achieve cost savings by eliminating unnecessary expenses.
8 – 12 weeks long.

Automation Solutions

$60,000/Increment (PI)

RPA involves the use of software robots to automate repetitive tasks, such as data entry or file management. RPA can help businesses increase efficiency, reduce errors, and free up employees to focus on higher-level tasks.
8 – 12 weeks long.

$60,000/Increment (PI)

Workflow automation involves the use of software to automate the flow of tasks and information between different systems and departments within a business. This can include automating approvals, routing documents, and triggering actions based on specific events.
8 – 12 weeks long.

$60,000/Increment (PI)

BPA involves the use of technology to automate complex, end-to-end business processes, such as order processing or supply chain management. BPA can help businesses reduce costs, improve quality, and increase speed and agility.
8 – 12 weeks long.

$60,000/Increment (PI)

Artificial Intelligence (AI) and Machine Learning (ML): AI and ML can be used to automate a wide range of tasks, from customer service chatbots to predictive maintenance in manufacturing. AI and ML can help businesses improve accuracy, efficiency, and decision-making capabilities.
8 – 12 weeks long.

$60,000/Increment (PI)

Chatbots are automated software programs that can simulate human conversation. They can be used to handle customer service inquiries, provide product recommendations, and automate a range of other tasks.
8 – 12 weeks long.

$60,000/Increment (PI)

IoT involves the use of sensors and connected devices to collect and transmit data. This data can be used to automate a range of tasks, such as monitoring and maintaining equipment or optimizing energy usage.
8 – 12 weeks long.

Intelligence Solutions

$60,000/Increment (PI)

A real-time command center is a powerful tool that can help you monitor and manage your operations in real-time. With this solution, you can have a centralized view of all your critical business data, including sales data, customer interactions, inventory levels, and more. You'll be able to quickly identify issues and take action to address them before they become major problems.
8 – 12 weeks long.

$60,000/Increment (PI)

Real-time monitoring is a powerful tool that can help you stay on top of your operations and make better-informed decisions. This solution provides you with a centralized dashboard that shows you real-time data and metrics from all of your systems and applications. This makes it easy to quickly identify trends, patterns, and potential issues that could impact your business.
8 – 12 weeks long.

Analytics Solutions

$60,000/Increment (PI)

Offering self-service analytics capabilities that allow business users to easily access and analyze data can help improve efficiency and enable faster decision-making. This may include offering drag-and-drop interfaces, natural language processing, and other user-friendly tools.
8 – 12 weeks long.

$60,000/Increment (PI)

Offering a range of analytics and reporting tools, including dashboards, data visualizations, and ad hoc reporting capabilities, can help businesses gain insights into their operations and make data-driven decisions. This may include offering pre-built reports and dashboards, as well as the ability to customize reports based on specific business needs.
8 – 12 weeks long.

$60,000/Increment (PI)

Providing predictive analytics capabilities that can help businesses forecast future events, identify potential opportunities or risks, and make better-informed decisions. This can include machine learning algorithms and statistical models that can analyze data and provide insights into future trends and patterns.
8 – 12 weeks long.

$60,000/Increment (PI)

Providing a solution that can integrate data from multiple sources, including internal and external data sources, can help businesses gain a holistic view of their operations and customers. This can include integrating data from various software applications, databases, and even third-party data sources.
8 – 12 weeks long.

Application Solutions

$60,000/Increment (PI)

Application Programming Interfaces (APIs) are a set of protocols and tools for building software applications. APIs allow different applications to communicate with each other by sending and receiving data.
8 – 12 weeks long.

Integration Solutions

$60,000/Increment (PI)

Middleware is software that provides services to other software applications beyond what is offered by the operating system. Middleware can help connect different systems and applications, allowing them to communicate with each other.
8 – 12 weeks long.

$60,000/Increment (PI)

An ESB is a software architecture that provides a centralized platform for integrating multiple applications and services. ESBs typically include a messaging system, transformation engine, and routing engine to enable communication between different applications.
8 – 12 weeks long.

$60,000/Increment (PI)

ETL tools are used to extract data from multiple sources, transform it into a common format, and load it into a target system. ETL tools can help businesses integrate data from disparate sources and make it available for analysis and reporting.
8 – 12 weeks long.

$60,000/Increment (PI)

BPM tools are used to automate and manage business processes. BPM tools can help businesses integrate different systems and applications by automating workflows and coordinating tasks between different applications.
8 – 12 weeks long.

$60,000/Increment (PI)

Data integration platforms are software tools that provide a range of capabilities for integrating data from multiple sources. These platforms can include features such as data mapping, data quality, and data governance to ensure that data is integrated accurately and securely.
8 – 12 weeks long.

Technology Leadership

$175,000/annum

$145 per hour NZD ($) for contract roles.
Responsible for driving the innovation, development and implementation of new technologies and products, and for setting the direction for the future.
Develop and implement long-term technology strategies and vision for the organisation.
Lead research and development efforts to create new products, services, and technologies.
Identify new business opportunities and revenue streams through technology.
Build and manage a team of highly skilled professionals, engineers and researchers.
Build and maintain strong partnerships with other organizations and industry leaders.
Represent the organisation at conferences, events, and in the media.
Keep up with industry trends, standards, and emerging technologies.
Guide the organization in making key technology-related decisions.
Communicate with stakeholders and investors to share the organisation's technology vision and progress.

$125,000/annum

$105 per hour NZD ($) for contract roles.
Responsible for ensuring that the organisation's technology infrastructure is able to support the organization's operations and goals, while also keeping an eye on future developments and trends in the field.
Develop and implement technology strategies, plans and policies.
Manage and lead a team of technology professionals.
Manage technology projects, including setting project goals and timelines, managing resources, and ensuring that projects are completed on time and within budget.
Identify, evaluate, and implement new technologies that can improve the efficiency and performance of the organization.
Manage technology vendors and service providers.
Ensure the security of the organisation's technology systems and data.
Manage the organisation's technology budget and resources.
Communicate with other departments and stakeholders within the organisation to ensure that technology initiatives are aligned with overall business objectives.
Keep up with industry standards, trends and emerging technologies.

$150,000/annum

$110 per hour NZD ($) for contract roles.
Responsible for the day-to-day management and maintenance of an organization's technology systems, infrastructure and processes.
Ensure the organisation's technology systems are running smoothly and efficiently, and that they are able to support the organisation's operations and goals.
Manage and maintain the organisation's technology infrastructure, including servers, networks, and storage systems.
Oversee the deployment and configuration of new technology systems and software.
Manage and monitor technology performance, troubleshoot and resolve technical issues as they arise.
Ensure the security and compliance of the organization's technology systems.
Manage incident response and disaster recovery planning.
Manage the technology operations budget and resources.
Develop and implement technology operations processes and procedures.
Create and maintain documentation for technology systems and infrastructure.
Manage and lead a team of technology operations professionals.

Business Leadership

Portfolio Management
Business Transformation
Product Management
Business Analysis
Consulting Services

P.O.A/annum

P.O.A per Hour NZD ($) for contract roles
Understanding the entire value stream: Develop a deep understanding of the entire value stream, including the processes, people, and technologies involved.
Project management: Plan, organize, and manage projects to ensure they are completed on time, within budget, and to the satisfaction of stakeholders.
Leadership: Strong leadership skills in order to lead cross-functional teams and manage change within the organization.
Continuous improvement: Focused on continuous improvement, using data and metrics to drive decision-making and optimize the value stream.
Communication: Effectively communicate the vision, goals, and progress of the value stream to both internal and external stakeholders.
Problem-solving: Skilled in problem-solving and able to identify and address bottlenecks and inefficiencies within the value stream.
Coordination: Coordinate the activities of multiple teams and functions to ensure that the value stream is running smoothly and delivering value to customers.
Oversee end-to-end value stream and remove roadblocks, identify waste and implement continuous improvement activities to optimize the stream.
Drive customer-centric mindset and practices throughout the stream.
Act as the main point of contact and communication between the value stream and leadership team/executives.
Track and measure the performance of the value stream and report on key metrics to leadership.

P.O.A/annum

P.O.A per Hour NZD ($) for contract roles.
Financial support: Responsible for providing the financial resources required to fund the project or initiative.
Vision and goals: Develop the vision and goals of the project or initiative and communicate them to the project team and other stakeholders.
Leadership: Strong leadership skills to provide guidance and direction to the project team.
Subject matter expertise: Good understanding of the industry or domain in which the project or initiative is being undertaken and be able to provide valuable input and feedback.
Problem-solving: Ability to identify and solve problems that may arise during the course of the project or initiative.
Communication: Communicate effectively with project team members, stakeholders, and other key players involved in the project or initiative.
Decision Making: Make decisions that are in the best interest of the project or initiative, in alignment with the organization's strategies.
Risk management: Responsible for identifying and mitigating risks that may impact the project or initiative.
Provide strategic direction, align the project or initiative with company's strategic objectives.
Represent the project or initiative to stakeholders, including executive leadership and customers.

P.O.A/annum

P.O.A per Hour NZD ($) for Contract roles.
Strategic alignment: Align the technology initiatives with the organization's overall strategy and goals.
Funding: Responsible for providing the financial resources required to fund the technology initiatives.
Leadership: Strong leadership skills to provide guidance and direction to the technology teams.
Subject matter expertise: Good understanding of the technology landscape and be able to provide valuable input and feedback on technology initiatives.
Decision making: Make decisions that are in the best interest of the technology initiatives and the organization.
Risk management: Responsible for identifying and mitigating risks that may impact the technology initiatives.
Communication: Communicate effectively with technology teams, stakeholders, and other key players involved in the technology initiatives.
Sponsorship: Responsible for sponsoring and leading the adoption of the technology solutions and services.
Vendor management: Manage and negotiate with vendors and suppliers to ensure that the organization is getting the best value from its technology investments.
Act as the main point of contact for technology-related initiatives between the technology teams and the executive leadership.
Identify areas where technology can drive business value and act as a catalyst for change and innovation.

P.O.A/annum

P.O.A per Hour NZD ($) for contract roles
Responsible for identifying and managing the relationships with key individuals and groups that have an interest or a "stake" in the success of an organization. This can include customers, employees, shareholders, suppliers, and other parties.
Create and implement strategies to engage and communicate with stakeholders, addressing concerns and issues that arise, and work to build and maintain positive relationships.
Develop stakeholder engagement strategies: Create and implement strategies to engage and communicate with stakeholders.
Manage stakeholder relationships: Build and maintain positive relationships with key stakeholders.
Address stakeholder concerns: Respond to and address any concerns or issues that arise from stakeholders.
Ensure alignment: Make sure the organization's actions align with the interests and goals of its stakeholders.
Communicate with stakeholders: Communicate with stakeholders regularly to keep them informed of the organization's progress and plans.
Gather feedback: Gather feedback from stakeholders to understand their needs and priorities.
Identify and managing risks: Identify and managing risks associated with stakeholder engagement.
Represent the organization: Represent the organization in various stakeholder-related activities, such as meetings or events.
Continuously analysing and reporting: Continuously analyse and report on the effectiveness of the stakeholder engagement strategies.

P.O.A/annum

P.O.A per Hour NZD ($) for contract roles
Responsible for developing and mentoring the individuals within an organization
Build relationships: Build strong relationships with team members and fostering a sense of trust and respect.
Provide guidance: Provide guidance, mentoring, and coaching to team members to help them develop their skills and advance in their careers.
Promote a positive culture: Promote a positive and inclusive work culture that encourages learning and growth.
Recognise and reward: Recognise and reward team members for their contributions and successes.
Identify and address issues: Identify and address any issues or problems that arise within the team.
Manage conflict: Manage conflicts between team members and help to resolve them.
Encourage innovation: Encourage team members to think creatively and come up with new ideas.
Promote work-life balance: Promote work-life balance and taking steps to ensure that team members are not overworked or stressed.
Set an example: Lead by example and embody the values and behaviors that the organization seeks to promote.
Continuously improve: Continuously evaluate the team's performance and seek ways to improve it, as well as continuously work on personal and professional development.

P.O.A/annum

P.O.A per Hour NZD ($) for contract roles
Responsible for leading a group of individuals to achieve specific goals and objectives.
Set goals: Set clear and measurable goals for the team and align them with the organization's overall objectives.
Assign tasks: Assign tasks and responsibilities to team members and ensure that everyone understands their role.
Manage performance: Monitor the team's performance and provide feedback and coaching to help team members improve.
Communicate with team members: Keep team members informed about progress, changes, and important information.
Problem-solving: Identify and solve problems that arise within the team.
Facilitate team collaboration: Encourage teamwork and collaboration to achieve common goals.
Build team cohesion: Build a positive and productive team culture and foster a sense of cohesion among team members.
Represent the team: Represent the team and its interests to upper management and other stakeholders.
Manage resources: Manage and allocate resources effectively to support the team's goals.
Continuously improve: Continuously evaluate the team's performance and seek ways to improve it.

$160,000/annum

$135 per Hour NZD ($) for contract roles.
Business analysis: Analyse an organization's current state and identify areas for improvement in order to achieve specific goals and objectives.
Project management: Plan, organize, and manage projects to ensure they are completed on time, within budget, and to the satisfaction of stakeholders.
Change management: Lead and manage the implementation of changes to an organization's processes, operations, systems, and strategy.
Communication: Clearly and effectively communicate with stakeholders at all levels of the organization.
Problem-solving: Analyse problems, identify root causes, and develop and implement solutions.
Technical skills: Deep understanding of the technology and tools used to implement changes to the organization, such as ERP systems, CRM systems, and other software applications.
Industry specific knowledge: Strong understanding of the industry and its trends, and ability to apply this knowledge to help clients achieve their business objectives.
Strong understanding of the business sector, domain and industry specific trends that are affecting the organization.
Strong relationship building and negotiation skills to work with stakeholders.
Adaptability and flexibility, able to work in a dynamic and changing environment.
Strong analytical and critical thinking, to evaluate options and recommend solutions.

$140,000/annum

$170 per Hour NZD ($) for contract roles..
Develop and implement a change management strategy.
Managing change initiatives including leading cross-functional teams to implement the changes, coordinating with stakeholders, and managing risks and issues that arise during the change process.
Communicate the details and progress of the change initiative to stakeholders, including employees, customers, and other external parties.
Evaluate the impact of the changes and determine if the desired outcomes were achieved.
Based on the outcome of the change and feedback, identify ways to improve processes and do the necessary actions for it.
Anticipate and manage resistance to change from employees and other stakeholders. This may involve developing communication strategies and providing training and support to help stakeholders adjust to the changes.
Stay up-to-date with industry developments
Strong leadership skills, cross-functional team management, and negotiation and conflict resolution

$120,000/annum

$120 per Hour NZD ($) for Contract roles.
User-centered approach to design services focusing on understanding the needs, behaviors, and pain points of the users of a service.
Create service diagrams and maps that show how users interact with different parts of a service and how different service components are connected.
Create service blueprints to describe and detail all the touchpoints, interactions, and activities involved in delivering a service.
Work in cross-functional teams and collaborate with researchers, product managers, developers, and other stakeholders to design and deliver services.
Use iterative design methodologies like design thinking, lean design and Agile approach to service design which allows them to validate, test, and improve services in an iterative way.
Creative and holistic approach to problem-solving, and ability to think outside the box to come up with new and innovative solutions.
Excellent communication and presentation skills to effectively present and discuss their service design concepts and solutions with stakeholders.
Excellent understanding of technology and ability to work with developers and other technical team members to ensure that the service design is technically feasible.
Empathetic and customer-focused, understanding and seeking to improve the customer journey and experience with the service.
Continuously monitor and evaluate the service usage and performance, feedback, and customer satisfaction, and adapt and improve the service accordingly.

$160,000/annum

$130 per Hour NZD ($) for Contract roles.
Conduct market research to understand customer needs and identify opportunities for new features.
Define the product vision and strategy, and translate that into a roadmap of features.
Prioritise features based on customer needs and business objectives.
Work with cross-functional teams to design, develop, and launch new features.
Monitor the performance of features and use that data to inform future feature development.
Communicate with stakeholders, such as customers and senior management, about new and upcoming features.
Good understanding of the digital landscape, product development process and design thinking methodologies.
Effective communicator, have leadership and analytical skills.

$135,000/annum

$115 per Hour NZD ($) for Contract roles.
Understand the needs of customers and stakeholders, and use that knowledge to prioritise the backlog of features and requirements for a product.
Work with cross-functional teams, such as engineering, design, and marketing, to define and deliver new features and capabilities.
Ensure the product backlog is aligned with the overall product strategy and vision, and that it is being used to guide the development of the product.
Responsible for the product backlog and making sure that the team is working on the most valuable items for the customer.
Collaborate with other teams and stakeholders to understand their requirements and priorities, and ensure they are included in the backlog.
Communicate with stakeholders, such as customers and senior management, about new and upcoming features.
Good understanding of the digital landscape, product development process and design thinking methodologies.
Effective communicator, have leadership and analytical skills.

$115,000/annum

$125 per hour NZD ($) for contract roles.
Requirements gathering: Work with stakeholders to gather and document business requirements and use cases, which will be used to inform the design and development of new systems or solutions.
Process modelling: Use process modelling techniques such as flowcharts and use case diagrams to document and understand the current state of an organization's processes.
Solution design: Work with a development team to design and develop solutions that meet the business requirements and support the organization's goals and objectives.
Gap analysis: Identify gaps between the current and desired states of the business and recommend solutions to bridge those gaps.
Project management: Good project management skills, able to manage projects related to the development and implementation of new systems or solutions.
Data analysis: Collect and analyse data to support the identification of business requirements and recommend solutions.
Communication: Strong communication skills to effectively present and discuss analysis results and recommendations with stakeholders, across the different levels of the organisation.
Technical understanding: Good understanding of technology to work closely with IT teams to understand the technical aspects of proposed solutions.
Industry-specific knowledge: Knowledge of the industry and familiar with best practices and standards specific to the industry.
Business-oriented mindset: Business-oriented, think strategically and translate business needs into technical requirements for the development team. Have a solid understanding of business concepts and able to contribute to the development of the company.

$110,000/annum

$125 per hour NZD ($) for contract roles.
Process mapping: Use process mapping techniques, such as flowcharts, to document and understand the current state of an organization's processes.
Process improvement: Use process improvement methodologies such as Lean Six Sigma to identify areas of inefficiency and recommend improvements to increase process efficiency and effectiveness.
Root cause analysis: Use root cause analysis to identify the underlying causes of process problems and recommend solutions to address them.
Business Process Modelling Notation (BPMN): Familiar with BPMN, a graphical representation of the process flow, which allows for the modelling of processes in a standard way, making them easier to understand and communicate.
Communication: Strong communication skills to effectively present and discuss process analysis results and recommendations with stakeholders, across the different levels of the organization.
Project management: Good project management skills to manage projects related to process improvement initiatives.
Data analysis: Collect and analyze data to support the identification of process improvement opportunities and the evaluation of process improvements.
Technical skills: Good understanding of process-related software and tools, such as process mapping software, to support the process analysis and improvement efforts.
Continuous improvement: Familiar with the concepts of continuous improvement to drive such initiatives within the organization.
Industry-specific knowledge: Knowledge of the industry and familiar with best practices and standards specific to that industry.

$125,000/annum

$100 per hour NZD ($) for contract roles.
Responsible for collecting, cleaning, and analysing large sets of data.
Use statistical techniques and software tools to identify patterns, trends, and insights in the data, and then present their findings to stakeholders in a clear and meaningful way
Strong analytical skills: Analyse large sets of data and identify patterns, trends, and insights.
Understanding of statistical techniques and software tools, such as R, Python, SQL, and Excel, to manipulate and analyze data.
Attention to detail: Able to identify and correct errors in data.
Communication skills: Present findings in a clear and meaningful way to stakeholders, often in the form of visualizations, reports, and presentations.
Adaptability: Work with different types of data, from structured to unstructured, and be able to adapt to new technologies and tools.
Business acumen: Able to understand the business context and how insights can inform decision-making.
Problem-solving: Able to use data to solve complex business problems.
Creativity: Think creatively and come up with new ways to analyse data and extract insights.

$160,000/annum

$135 per hour NZD ($) for contract roles.
Technology strategy: Help businesses develop a technology strategy that aligns with their overall business goals and objectives.
IT infrastructure: Help businesses design, implement, and optimize their IT infrastructure, including networks, servers, storage, and cloud-based solutions.
Cybersecurity: Help businesses protect their systems and data from cyber threats, including network security, data encryption, and incident response.
Software development: Help businesses design, develop, and maintain custom software solutions that meet their specific needs.
Project management: Help businesses plan and manage technology projects, including budgeting, resource allocation, and risk management.
Technical Expertise: Technical knowledge and experience in various technology fields, they can help businesses make the best choices for their specific needs and goals.
Cost optimization: Help businesses in identifying and implementing cost-effective solutions which help in reducing the overall cost of technology infrastructure.
Vendor Management: Help businesses evaluate and manage vendors, negotiate contracts, and ensure compliance with industry standards.

$160,000/annum

$135 per hour NZD ($) for contract roles.
Website design and development: Help businesses create and optimize their websites to improve user experience, search engine optimization (SEO), and conversion rates.
Digital marketing: Help businesses create and implement effective digital marketing strategies to reach and engage their target audience.
Social media management: Help businesses establish a presence on social media platforms, create and share engaging content, and track performance.
E-commerce: Help businesses create and optimize online stores, including product catalogs, checkout processes, and customer management.
Analytics and data analysis: Help businesses track and analyse data to measure the effectiveness of their digital strategies, identify areas for improvement, and make data-driven decisions.
Technical Expertise: Well versed with the digital tools and technologies to help businesses in digital transformation and digital operations.
Strategic advice: Equipped with digital strategy frameworks that help businesses to evaluate, design and implement the new digital capabilities to gain competitive advantage.

$140,000/annum

$150 per hour NZD ($) for contract roles.
Provide expertise and guidance: Customer lifecycle, contact management, interaction management, sales management, marketing automation, retention and growth, service and support, analytics and reporting.
Recommend and advise: On integrating third-party tools like email marketing and telephony, also data migration and customised fields or integrations with other tools/systems.
Business process analysis: Work with clients to understand their current business processes, identify opportunities for process improvement, and develop solutions that align with the capabilities of the software solution.
Configuration and customization: Responsible for configuring and customizing the software solution to meet the client's specific needs and requirements.
Training and documentation: Provide training to the client's end-users on the use of the software solution and create user guides and other documentation to support its use.
Project management: Good project management skills to manage the implementation of software solutions.
Technical understanding: Good understanding of the software solution and be able to provide expert guidance on its configuration and customization.
Problem-solving skills: Problem-solving mindset to troubleshoot and resolve issues that arise during the implementation and use of the software solution.
Communication and negotiation skills: Strong communication and negotiation skills to effectively interact with clients and vendors, and to manage internal and external stakeholders.
Industry-specific knowledge: Knowledge of the industry and familiar with best practices and standards specific to that industry.
Business acumen: Solid understanding of business concepts and objectives and can align the CRM strategy accordingly.

Why Me

Experience: 18+ Years in technology and communications.
Leadership: In people, teams, transformations, technology and digital platforms
Reputation: For delivering complex solutions and results.
Capability: CRM, digital and cloud technologies.
Flexibility: To work anywhere, anytime and with global teams.
Qualities: Strategic thinking, creativity, adaptability, data-driven and tech-savvy and customer focused.

What You Get

Technical skills and knowledge relevant to the job.
A strong work ethic and positive attitude.
The ability to work well in a team and collaborate with others.
Strong communication skills, both written and verbal.
Flexibility and the ability to adapt to changing circumstances.
Strong problem-solving skills and the ability to think critically.
The ability to learn and grow in the role and company.
A sense of accountability and ownership over one's work.
A strong alignment with the company's mission, values, and culture.

The Fine Print

Salary and rates are negotiable depending on benefits, working arrangements and client-specific needs.
Salary and rates are a guideline only and an indication of the median price for current market conditions in Auckland, December 2022. Source: Recruit I.T Technology & Digital Salary Update, Auckland December 2022.

Salary per annum NZD ($) for permanent roles.
Rate per hour NZD ($) for contractor roles.
Price on application (P.O.A) for client-specific solutions.
All rates and salaries shown are exclusive of Superannuation (AU) or KiwiSaver (NZ).
New Zealand rates and salaries are represented in New Zealand dollars.

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Digital Leadership

Inspect & Adapt

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Innovate & Transform

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Manage & Sustain

Operational Value Streams

Business

Customer Acquisition

Product development

Sales and revenue generation

Customer Engagement

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Development Value Streams

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Release Management

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Data and Analytics

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Business Enablement Value Streams

IT Strategy

Architecture and Standards

IT Operations

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User Enablement

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Strategy Development

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Technology Enablement

Change Management

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Immersive

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Customer

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Events

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